Email Instructions

Instructions on how to add a POP3 email address to Microsoft Outlook
are available in text format or you can view a 4 minute online video tutorial:

Video  Runtime 4:41
(will open in a new window)
"How To" - Video format 2MB
"How To" QuckTime format 11MB
"How To" Flash format 2.5MB

Text Version

1. In Microsoft Outlook, click on Tools then E-Mail Accounts. This will open the Email Accounts Window.  Here you can add a new email account or make changes to existing email accounts.
2. Click on Add a New Email Account, then click on Next.
3. On the Server Type page, click on POP3 (which stands for Post Office Protocol in case you were wondering), then click on Next.
4. In the User Information field, in the Your Name Field, type in your first and last name.
5. Next, enter your new email address in the E-Mail Address field. In this example, I entered webmaster@carmelcrossing.com.  Of course, you will enter YOUR new address, not mine.
6. Under Logon Information, your User Name is your complete email address.
7. Now enter your password, in the password field. 
8. If you are the only person using your computer, you may want to click on the “Remember Password” field.  If others share your computer, I recommend you leave this blank.
9. Leave the Log On Using Secure Password Authentication field blank.
10. Now, go up to the Server Information section.  Here you will enter the Mail Server information. In most cases, it is Mail.YourDomainName.Com. In this case, it is mail.carmelcrossing.com for both Incoming and Outgoing mail servers. Residents of Carmel Crossing will use this mail server address. Everyone else viewing this tutorial will need to use their mail server name.
11. Next, click on More Settings. On the General tab you can change the Mail Account field to a name more easily recognized or leave it as is.
12. In the User Information section, you can enter your Company or Organization if you like, or you can leave it blank.
13. If you have more than one email address listed in Outlook, you can choose which address will be used when replying to messages that are sent to your new address. If I leave the REPLY EMAIL field blank, your default address would be used when responding to any emails sent to your new email address. That would confuse the sender, so I recommend that you enter your new email address here so the addresses will be consistent.
14. Click on the Outgoing Server Tab.  Click on the field that reads, My Server Requires Authentication. Make sure that for Logon Information, the “Use same settings as my incoming mail server” is marked. (NOTE:  Not all hosting companies may require this last step with the Server requiring Authentication.  However, the residents of Carmel Crossing and any of my other clients, will need to complete this step in order for their email to work.) Click on OK.
15. Click on Test Account Settings.  Microsoft will automatically send a test message to your new address so you can check that it’s been properly set-up. If you get an error message, you most likely made a typographical error. Go back and check your entries for typos.